1. Introduction
Welcome to TDGirls Makeover ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our makeup services and visit our website.
2. Information We Collect
2.1 Personal Information
We collect the following personal information when you book our services:
- Full name and contact details (phone number, email address)
- Physical address for home service bookings
- Event details and preferred makeup style
- Payment information and transaction records
- Skin type and any allergies or sensitivities
2.2 Service-Related Information
- Booking dates and times
- Service preferences and requirements
- Photos taken during the makeup session (with your consent)
- Communication records between you and our team
3. How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver our makeup services
- To process your bookings and payments
- To communicate with you about appointments and services
- To send you promotional materials (with your consent)
- To improve our services and customer experience
- To comply with legal obligations
4. Payment Information
In accordance with our booking policy:
- We collect advance payment (40%) to confirm bookings
- Payment information is processed through secure payment gateways
- We do not store complete credit card information on our servers
- All financial transactions are encrypted and secure
5. Photo and Image Usage
Regarding photos and images:
- Photos taken during sessions may be used for portfolio purposes with your explicit consent
- You have the right to request removal of your photos from our marketing materials
- Before and after photos are only shared with your written permission
- We respect your privacy and will not use your images without consent
6. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- With your explicit consent
- To comply with legal obligations or court orders
- To protect our rights, property, or safety
- With service providers who assist in our business operations (under confidentiality agreements)
7. Data Security
We implement appropriate security measures to protect your personal information:
- Encrypted data transmission and storage
- Regular security audits and updates
- Limited access to personal information on a need-to-know basis
- Secure payment processing systems
8. Data Retention
We retain your personal information:
- For as long as necessary to provide our services
- To comply with legal obligations
- Customer records are typically retained for 3 years after the last service
- Photos are retained only with your ongoing consent
9. Your Rights
You have the right to:
- Access your personal information we hold
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent for photo usage
- Opt-out of promotional communications
10. Cookies and Website Usage
Our website may use cookies to:
- Improve your browsing experience
- Analyze website traffic and usage patterns
- Remember your preferences
- Provide relevant content and advertisements
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
12. Changes to Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on our website with the updated date. Continued use of our services after changes constitutes acceptance of the updated policy.